India’s GCCs are moving beyond experimentation and evolving into execution-driven, AI-enabled enterprises. While most organizations have already explored GenAI through pilots and proofs of concept, the next challenge lies in scaling these capabilities into core business operations. The focus is now shifting toward agentic AI, where intelligent systems go beyond assistance to actively drive workflows, decisions, and execution across enterprise functions. GCCs are increasingly exploring how to operationalize this shift to deliver measurable business impact, improve efficiency, and enable more autonomous ways of working.
This roundtable will bring together senior GCC leaders to discuss how organizations can move from experimentation to execution by building the right operating models, governance frameworks, and scalable AI architectures.
Country Director & India Leader
AGCO GCC India
Global Head IT GCC
Takeda
Global Connect BI Leader
NielsenIQ
Senior Director of Engineering & Site Head
Amadeus
Managing Director, Global Head of Risk & Compliance Analytics and Reporting, and Site Executive
BNY India
Head of GBS India
AkzoNobel
Principal Consultant- Business Support (Former Director and Head KONE GBS)
KONE Elevator India
Site General Manager
Cohere Health India
Senior Vice President – Shared Services
Medline India
Senior Director & Head
XPO India GCC
Chief Architect
Kimberly-Clark GCC Pune
Vice President & Managing Director
Allstate India
Technology Team Regional Leader – India
NielsenIQ
Head
Best Buy India
Vice President – Global Service Centre
DP World